Its All Your Fault at Work!: Managing Narcissists and Other High-Conflict People, Paperback - Bill Eddy

Detalii:

The award-winning book that gives readers a method for handling the increasingly-outrageous behavior of narcissists and high-conflict people at work. Increasingly, high-conflict people--especially narcissists and bullies--are showing up in the workplace. Its All Your Fault at Work addresses ways of managing the behavior of high-conflict people (HCP). Based on Bill Eddys high-conflict personality theory, the book explains how to recognize predictable patterns of behavior and illustrates with over a dozen examples the simple four-step C.A.R.S. method to calm the HCP, analyze options, respond to hostility, and set limits on extreme behavior. ``This book belongs in every leaders library. Although I believe theres a pearl of good in everyone, some peoples pearl is hard to find. You may not be able to change a high conflict personality, but by using Bill Eddys and Georgi DiStefanos techniques, youll be able to keep the focus on solutions rather than arguments.`` --Ken Blanchard, coauthor of The One Minute Manager(R) and Leading at a Higher Level

Preț:

93.67 ^RON

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Vânzător: Elefant.ro
Brand: Unhooked Books