Customer Service for Hospitality and Tourism. 4 ed, Paperback - ***

Detalii:

Fully revised and updated with brand new material and cases on issues surrounding sustainability and AI in the context of customer services, plus a brand new chapter on Customer service and sustainability’. Explains not only the theory behind the importance of customer service but how to put this theory into practice.Publisher: Goodfellow Publishers LimitedAuthor(s): Louise (freelance journalist specializing in sport and travel writing) HudsonIllustration(s): 40 FiguresNumber of pages: 352Publication date: 2025Dimensions: 173 x 246 x 19Cover type: Paperback / softback

Preț:

280.99 ^RON

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Alte detalii:

Vânzător: Elefant.ro
Brand: Goodfellow Publishers Limited