Customer Service for Hospitality and Tourism. 3 ed, Hardback - ***

Detalii:

A fully updated new edition of this bestselling text that explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice. With 10 new international cases focusing on how some in the hospitality sector have adapted - and thrived - during the COVID-19 pandemic.Publisher: Goodfellow Publishers LimitedAuthor(s): Louise (freelance journalist specializing in sport and travel writing) HudsonIllustration(s): 40 FiguresNumber of pages: 324Publication date: 2022Dimensions: 194 x 252 x 26Cover type: Hardback

Preț:

757.99 ^RON

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Alte detalii:

Vânzător: Elefant.ro
Brand: Goodfellow Publishers Limited